State Farm® Insurance Agent Jessica Barnes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Phyllis Hughes
March 18, 2025
5
out of
5
rating by Phyllis Hughes
"Natasha is so amazing! She has been amazing at listening to what I need and why I need it. She was so patient, supportive, and KIND! She got me a better deal than I could find anywhere else. It’s a win-win, because I have great insurance at a GREAT price and, I have a new FRIEND! Thank you so much for everything, Natasha! 🌻😃"
We responded:
"Hi Phyllis! Thank you so much for the five stars, and such kind words! We appreciate it so much, more than you could know! Natasha also thanks you! Welcome to our family <3 "
Whitney
March 4, 2025
1
out of
5
rating by Whitney
"Had a life insurance policy application written on January 16th in the office of Jessica Barnes State Farm. I attached a screenshot showing that I was, in fact, a customer with this office, despite how they'd like to pretend otherwise. I hope that's not an indication of how they treat everyone in their book! Caveat emptor."
We responded:
"Hi, Whitney - I don’t see that you are a customer or that we have talked with you in the past. I would appreciate any feedback as to why you left a 1 star review… hopefully it wasn’t due to my knitting skills?! :) We are always looking to improve our processes for our customers! "
Dustin White
February 27, 2025
5
out of
5
rating by Dustin White
"By far be of the best insurance experience I have had has been with Jessica Barnes at State Farm! Their agents are thorough while getting to the point and extremely patient!"
We responded:
"Thank you so much for taking the time to leave such a kind review. We're so glad to hear your experience with us has been so well. Our team works hard to make sure every visit is special, and your feedback truly means the world to us. We are so happy you are in our State Farm Family!!! "
Maddie Womack
February 26, 2025
5
out of
5
rating by Maddie Womack
"Jessica Barnes State Farm agency has always been 10000% the best in my book! Anytime I need anything, as soon as I call they’ve got it handled! Always on top of everything, very fair pricing with the best customer service! So glad we chose this company for our Insurance!"
We responded:
"Thank you so much for taking the time to leave such a kind review. We're so glad to hear you had a great experience with us. Our team works hard to make sure every visit is special, and your feedback truly means the world to us. We are so happy you are in our State Farm Family!!! "
Wyatt Sinko
February 11, 2025
5
out of
5
rating by Wyatt Sinko
"Jordan did a fantastic job tailoring a product that met company needs at a price that beat the competition. Her professionalism and timeliness made the process effortless. Thank you!"
We responded:
"Hi Wyatt! Thank you so much for the kind words, and the opportunity to assist you! We are honored to be your agent, appreciate your business, and love having you in our State Farm family! Your words made Jordan so happy! "
Anna Costilla
February 4, 2025
5
out of
5
rating by Anna Costilla
"Great staff and customer service!"
We responded:
"Hi Anna! Thank you so much for the kind words, and the opportunity to assist you! We are honored to be your agent, appreciate your business, and love having you in our State Farm family!"
Laura Conklin
January 26, 2025
5
out of
5
rating by Laura Conklin
"Jessica and her staff have been wonderful to work with. Always friendly, professional and great customer service! Highly recommend."
We responded:
"Hi Laura! Thank you for the five stars and kind words! We love having you in our State Farm Family!!!! We appreciate your business and trust with our office!"
Melanie Ciappi
January 25, 2025
5
out of
5
rating by Melanie Ciappi
"Jessica and her team were wonderful for my auto, home, and life insurance needs! Very great customer service"
We responded:
"Hi Melanie! Thank you so much for the 5 star review! We LOVE having you in our State Farm Family and appreciate your business! I am thrilled you had a wonderful experience with us, as we strive very hard to do the best things for our customers at all times. "
Shannon Rikard
January 25, 2025
5
out of
5
rating by Shannon Rikard
"Fantastic agency! Very knowledgeable and a pleasure to work with!"
We responded:
"Hi Shannon!! Thank you so much for your kind review! We're thrilled to hear that you had a positive experience with us. It means a lot to know that we've made a difference for you. We’re so happy to welcome you into our State Farm family and look forward to supporting all of your insurance needs for years to come. If you ever have any questions or need assistance, don’t hesitate to reach out—we're here for you every step of the way!"
Heath Roberts
January 25, 2025
5
out of
5
rating by Heath Roberts
"Hands down best price Insurance available. I can tell you not every State Farm Agency is the same so don't just go to the local office this is the only office you need to know for all your insurance needs and risk management."
We responded:
"Hi Heath, I just wanted to take a moment to thank you for the wonderful review! Coming from you, it’s a real honor. It truly means a lot to us that you took the time to share your experience. We’re so glad to know that you felt taken care of, and it’s our absolute pleasure to assist you. We’re excited to welcome you to the State Farm family! You’re now a part of something special, and we’ll always be here to help you with any questions or needs that come up. If there’s anything you need, don’t hesitate to reach out! Looking forward to serving you for many years to come! "
Kevin Stengel
January 25, 2025
5
out of
5
rating by Kevin Stengel
"Great local agency! The entire staff always very friendly and provide incredible service. Would recommend to anyone looking into home and auto insurance."
We responded:
"Hi Kevin! Thank you for the kind words, and acknowledgement to our staff! We work very hard to provide the best service we can, and appreciate your business with us here! We love having you in our State Farm Family! "
lisa Beyer
January 25, 2025
5
out of
5
rating by lisa Beyer
"Jessica is an awesome agent who takes great pride in her agency and pours into her team. thanks Jessica!!"
We responded:
"Hi Lisa! Thank you for the kind words, and recognizing the love I put into my team. That review has made my heart melt! We love having you in our State Farm Family! "
Matt McBride
January 25, 2025
5
out of
5
rating by Matt McBride
"I have personally worked with Jessica, Jordan, Natasha and Abby. All of these ladies have been extremely helpful anytime I have called. I enjoy doing business here and would recommend to anyone. 10/10"
We responded:
"Hi Matt, Thank you for your kind words, and acknowledgement towards our staff. We love having you in our State Farm Family, and appreciate your business and trust in us! "
Heather Roberts
January 25, 2025
5
out of
5
rating by Heather Roberts
"Jessica and her staff are so knowledgeable and professional! I will definitely recommend her to anyone I know!"
We responded:
"Hi Heather! Thank you for your kind words, and acknowledgement towards our staff. We love having you in our State Farm Family, and appreciate your business and trust in us!"
Paige Spivey
January 25, 2025
5
out of
5
rating by Paige Spivey
"Jessica and her staff are absolutely amazing. From the moment you walk in they treat you like family. They have went above and beyond for me and I highly recommend Jessica and her office staff: truly amazing at what they do!"
We responded:
"Hi Paige! Thank you for the kind words, and such a thoughtful review. I am very proud that my office has created a space for you to feel like family, because you ARE! I am so thrilled to welcome you into our State Farm Family, and blessed to have earned your business! "
Erin Hildebrand
January 25, 2025
5
out of
5
rating by Erin Hildebrand
"Jessica Barnes State farm agency has been phenomenal since the beginning. I have used her agency for years. She and her staff have helped me with life insurance, auto and home insurance. Whenever I call and need to make a change or have a question they are on it quickly and efficiently. Very knowledgeable and always look out for the clients best interests. I never felt like they were just trying to sell me something I didn't need. Always friendly and willing to help. If you need insurance call Jessica Barnes State Farm agency. You won't be disappointed!"
We responded:
"Hi Erin! Thank you for this wonderful review. It has been an absolute pleasure being your agent all these years and I can only hope to be for much longer. Thank you for your continued support and trust in me, it will always mean more than you know. We love having you in our State Farm Family! "
JenzJemz
January 25, 2025
5
out of
5
rating by JenzJemz
"Absolutely had the best experience with their customer service! Very knowledgeable, very professional, very helpful! I felt at ease the moment I walked in the door and until the moment I left! Very thankful for such a pleasant experience!!"
We responded:
"Hi there! Thank you for the five stars and being in our State Farm Family! We are honored you chose us to be your agent and hope to be for many years to come! "
Jordan McCoy
January 25, 2025
5
out of
5
rating by Jordan McCoy
"This place is honestly amazing. The amount of times I have seen a member of the staff go above and beyond for someone is astonishing. Natasha is extremely knowledgeable and Abby is always willing to help in any way. Give the girls a call if you have any insurance needs - life, health, auto, or home!"
We responded:
"Hi there! Thank you for the five stars and being in our State Farm Family! We are honored you chose us to be your agent and hope to be for many years to come! "
Joy
January 23, 2025
1
out of
5
rating by Joy
"Highly unprofessional office!"
We responded:
"Hi No Name, We are sorry that your working experience at Jessica Barnes State Farm did not meet your expectations causing you to change your five star review to a one star. We wish you the best in your future endeavors and appreciate the contributions you made to our office while you were with us. While we respect your opinion, we want to clarify that Jessica Barnes State Farm is committed to fostering a positive work environment for all employees, and we regularly evaluate our practices to ensure we are supporting our team to the best of our abilities."
Jason Crook
January 23, 2025
5
out of
5
rating by Jason Crook
"Great people to work with. Quick and easy process for good coverage."
We responded:
"Hi Jason! Thank you so much for the five stars! We love having you in our State Farm Family and appreciate your business! "
Holly Traywick
January 14, 2025
5
out of
5
rating by Holly Traywick
"Jordan was the best, she made me feel like we had known one another forever. Helped me in every way she could, recommend her 10/10!"
We responded:
"Thank you so much for your thoughtful review Holly! As the agent, I love to hear you had such a wonderful experience with my team member, Jordan. Your opinion is highly valued here at JBSF, and we are committed to serving you in the future. Thank you for joining our State Farm Family here! "
Jonathan pettis
December 3, 2024
5
out of
5
rating by Jonathan pettis
"Thank you Jessica! You guys were 700$ cheaper than anyone on my 6 month policy!"
We responded:
"Hi Jonathan! Thank you so much for the five stars! I am glad my team helped you, and welcome to our State Farm Family! "
Kyle Stephens
November 22, 2024
5
out of
5
rating by Kyle Stephens
"Exceptional customer service for years!!"
We responded:
"Thank you Kyle for the awesome review! Thank you for being in our State Farm Family! We value your business! "
Keean Chan
November 22, 2024
5
out of
5
rating by Keean Chan
"One of the best agents at State Farm!"
We responded:
"Thank you Keen for the awesome review! Thank you for being in our State Farm Family! We value your business! "
Joni Garr
November 21, 2024
5
out of
5
rating by Joni Garr
"Natasha Whaley was a great help to us in getting our auto insurance just in time for our out of state plate transfer. She was able to get our certificates within minutes. We are very happy with Jessica Barnes State Farm."
We responded:
"Hi Joni, Thank you for the kind words, and complimenting our Tasha! We love her! Thank you for joining our family, and we appreciate your business! "