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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jonathan pettis

December 3, 2024

5  out of  5
rating by Jonathan pettis
"Thank you Jessica! You guys were 700$ cheaper than anyone on my 6 month policy!"
We responded:
"Hi Jonathan! Thank you so much for the five stars! I am glad my team helped you, and welcome to our State Farm Family! "
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Kyle Stephens

November 22, 2024

5  out of  5
rating by Kyle Stephens
"Exceptional customer service for years!!"
We responded:
"Thank you Kyle for the awesome review! Thank you for being in our State Farm Family! We value your business! "
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Keean Chan

November 22, 2024

5  out of  5
rating by Keean Chan
"One of the best agents at State Farm!"
We responded:
"Thank you Keen for the awesome review! Thank you for being in our State Farm Family! We value your business! "
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Joni Garr

November 21, 2024

5  out of  5
rating by Joni Garr
"Natasha Whaley was a great help to us in getting our auto insurance just in time for our out of state plate transfer. She was able to get our certificates within minutes. We are very happy with Jessica Barnes State Farm."
We responded:
"Hi Joni, Thank you for the kind words, and complimenting our Tasha! We love her! Thank you for joining our family, and we appreciate your business! "
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Larry Butler

November 19, 2024

5  out of  5
rating by Larry Butler
"Jessica Barnes and her team actually cares about their customers"
We responded:
"Hi Larry! Thank you for the nice words! We try very hard to take care of our customers! Thank you for being apart of our State Farm Family!"
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cam metcalf

November 11, 2024

5  out of  5
rating by cam metcalf
"Not only did Jessica save me money on my coverage, she went over and beyond to look after me when I had a claim arise. I highly recommend them to anyone looking for an insurance agency that puts their customers first."
We responded:
"Hi Cam! Thank you so much for the kind words. We love having you in our State Farm Family! "
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長崎のきと

November 5, 2024

5  out of  5
rating by 長崎のきと
"They are very kind and helpful!"
We responded:
"Hi there! Thank you for the review, we appreciate you and your business! "
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Karen Vukcevic

November 4, 2024

5  out of  5
rating by Karen Vukcevic
"I recently had the pleasure of working with Jessica Barnes State Farm Agency. She made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. Great price and service. I highly recommend Jessica and her staff to anyone looking for an insurance agency that puts customers first."
We responded:
"Hi Karen! Thank you so much for your kind words, and so happy to have you in our State Farm Family! Thank you for your business! "
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Tawnie B

November 4, 2024

5  out of  5
rating by Tawnie B
"The level of customer service was exceptional! They answered all of my questions and made the process less stressful than I’d expected."
We responded:
"Hi Tawnie! Thank you for the five stars! We love having you in our family! "
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linda carter

November 1, 2024

5  out of  5
rating by linda carter
"Had a good experience at agency needs taken care of"
We responded:
"Hi Linda! Thank you so much for the five stars! Welcome to our family!"
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Haley Johnson

October 11, 2024

5  out of  5
rating by Haley Johnson
"State Farm has been exceptional to work with. I contacted them in search of home insurance for a new property I was purchasing. They were so easy to work with and gave me an exceptional quote. I felt so heard that I even ended up switching my auto insurance services to them."
We responded:
"Hi Haley! Thank you so much for the five stars and kind words! We appreciate your business and welcome you to our family! "
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Brian Anderson

October 10, 2024

5  out of  5
rating by Brian Anderson
"We love State Farm Insurance and we Love Jessica Barnes and the Team"
We responded:
"Hi Brian! We love you too! Thank you for your kindness! "
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Helen Kilpatrick

October 8, 2024

5  out of  5
rating by Helen Kilpatrick
"She was very sweet lady and was so kind to me"
We responded:
"Hi Helen! I am so glad to hear this! Thank you for your business! We love having you in our State Farm Family!"
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Tonya Eutsey

September 17, 2024

5  out of  5
rating by Tonya Eutsey
"Jessica and Natasha are wonderful. Always available and willing to help."
We responded:
"Hi Tonya! Thank you so much for your kind words. We love having you in our family! "
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Bethany Knight

September 13, 2024

5  out of  5
rating by Bethany Knight
"Jessica has been so sweet and helpful with switching to State Farm for insurance! I definitely recommend her!"
We responded:
"Hi Bethany! Thank you for the kind words! I love being your agent!"
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Jennifer Cook

September 9, 2024

5  out of  5
rating by Jennifer Cook
"Natasha was very kind and helpful. Also very patient. They were able to beat home insurance considerably from other companies. Car insurance was about the same."
We responded:
"Hi Jennifer! Thank you for the kind words and five stars! We apperciate your business & welcome you to our family. <3"
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Adrain Hammond

September 5, 2024

5  out of  5
rating by Adrain Hammond
"I switched my insurance for home and auto from Sean at Alfa in Dothan to Jessica at State Farm in Dothan. She was also able to cover my office building in Headland and a double wide I own for my son. Not only did I get better rates but the service is 1,000 times better as well. Her staff is top notch as well."
We responded:
"Thank you Adrain! We love having you in the family!"
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Candice Hemenes

August 19, 2024

5  out of  5
rating by Candice Hemenes
"Jessica and her team are absolutely amazing!!! I bundled Homeowner’s and Auto with them and actually saved sooo much money!!! The transition was quick and painless and can be completed from the comfort of your home. I would highly recommend Jessica and her team to anyone in need of insurance!"
We responded:
"Hi Candice! Thank you for the five star review! Your words are so kind! We appreciate your business and WELCOME YOU TO OUR FAMILY! "
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Raymond Kyzar

August 14, 2024

4  out of  5
rating by Raymond Kyzar
"The meeting was good so far. The State Farm representative said that she would finish getting the information on my dwelling coverage and get back with me but I haven’t received this info yet."
We responded:
"Hi Raymond! I will have someone contact you today! I apologize for that! "
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Scotty Roulhac

August 12, 2024

5  out of  5
rating by Scotty Roulhac
"Most pleasant easy to work and fast reponse would definitely recommend"
We responded:
"Hi there! We are so happy to have you in our family! Thank you for your business! "
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Alex Mirakian

August 8, 2024

5  out of  5
rating by Alex Mirakian
"Excellent prompt service"
We responded:
"Thank you so much for the five stars! We appreciate you and love having you in our State Farm Family!"
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Irish Clark

July 16, 2024

5  out of  5
rating by Irish Clark
"I have had a wonderful and informative experience with State Farm Insurance. Any questions that I had, Halie was very prompt and patient with me! Overall, everyone whom I have encountered with State Farm Insurance was pleasant and assuring."
We responded:
"Hi Irish! Thank you so much for the five stars! We appreciate you and love having you in our family! "
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olivia mcauley

July 12, 2024

5  out of  5
rating by olivia mcauley
"Jessica is so amazing and sweet! She got me set up in no time and made sure I knew exactly everything! I will recommend her to anyone needing insurance!"
We responded:
"Thank you so much Olivia! We LOVE having you in our family!🩷"
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Tr Ad

July 12, 2024

5  out of  5
rating by Tr Ad
"Transactions are handled professionally and courteously."
We responded:
"Thank you so much for the five stars! We appreciate you very much! We love having you in our family! "
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Vantney Alums

June 4, 2024

5  out of  5
rating by Vantney Alums
"Jessica went above and beyond to earn my business and make sure she saved me money on my insurance plan. She ended up being able to cut my payments in half for the very same coverage as the other company I was using. She was very helpful, professional, friendly and extremely prompt in giving me my quote. I definitely recommend calling her today!"
We responded:
"Vantney, this is the kindest review, and we are so appreciative! Thank you so much, and so happy to have you in our family now!"